FAQ
- Support
- FAQ
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- How to troubleshoot if your computer goes to a blue screen when installing MERCUSYS wireless adapter
- How to improve video clarity and quality of MERCUSYS Camera
- How to improve the motion tracking effect of my camera
- MERCUSY camera is showing offline after changing or resetting the router.
- How to use the Pan & Tilt function of the MERCUSYS cameras on the MERCUSYS App
- What should I do if my MERCUSYS camera won’t power on or the LED behaves abnormally?
- How to re-register the MERCUSYS camera to another account (MERCUSYS ID)
- How to add a Satellite Halo to your Halo network
- What should I do if MERCUSYS notifications are delayed or not working?
- What should I do if I fail to configure MERCUSYS camera?
- How to set up the MERCUSYS camera
- What can I do if I forget my password of MERCUSYS account (MERCUSYS ID)?
- MERCUSYS End-of-Life Policy
- MERCUSYS End of Life Products
- How to set up Internet Backup on MERCUSYS 5G router
- Why do I need to give local access permission to MERCUSYS app in iOS 14?
- What can I do if my deivce cannot find my wireless networks?
- How to log in to the MERCUSYS Router's web management page when HTTPS is enabled
- How to log in to the web management page of MERCUSYS Range Extender
- How to log in to the web management page of Halo
- How to set up VPN Client on Halo
- How to set up WireGuard VPN Server on Halo
- How to set up OpenVPN Server on Halo
- How to set up PPTP VPN Server on Halo